Independence . Respect . Choice
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‘Thank you for the wonderful care given to our mum, also the kindness shown to my sister and I.’

‘Dear Lisa, we would like to thank you and all of your team for the excellent level of care you have given to Muriel over the years. Being loved and cared for meant a lot to her and us.’

‘Thank you for you kind care and support, it has been very much appreciated.’

‘I can honestly say that the care my father received was the most, professional, loving and caring that I have ever seen. He liked and respected all of the staff. To the cook and staff, thank you for the tea and cake you made for my visiting family.’

‘I cannot speak highly of the staff employed at the home.’

‘Lisa and staff, thank you so much for the care you gave my mother, when she was with you on day care.’

‘Special thank you to Sadie and Jodie for the care given to my mother at the end of her life.’

‘Thank you to Louise for helping us when my mother fell into crisis, even though my mother was not a resident of yours, your support was great, much appreciated.’

‘You gave my aunt all she wanted in her room, making it personal to her. The care has been excellent and very efficient.’

‘My aunt could present herself as being difficult at times, I feel indebted to you that you kept up your professionalism at all times.’